Salesforce CEO Marc Benioff announced the company has cut 4,000 customer support jobs, nearly halving the department from 9,000 to 5,000 employees. The major workforce reduction comes as artificial intelligence now handles about half of all customer conversations at the cloud software giant.  Speaking on the Logan Bartlett podcast, Benioff explained the dramatic shift: “I … Continue reading Salesforce Cuts 4,000 Jobs as AI Handles Half of Customer Queries