Microsoft 365 Global Outage
rahul somvanshi
The Microsoft 365 global outage on September 12, 2024, disrupted essential services like Teams, Word, Excel, OneDrive, SharePoint, and Outlook.
Photo Source- Google
The outage, first reported on Downdetector, impacted around 23,000 users at its peak, with over 16,500 cases filed by 9:12 AM EDT.
Users faced login problems and total service unavailability, with some experiencing slower performance even after a partial resolution.
AT&T network users were heavily affected, with 3,982 reports of connectivity issues.
Frustrated users turned to social media, highlighting significant disruptions to work and communication, with projects and message delivery delayed or halted.
Microsoft confirmed that the issue was caused by a configuration change made by a third-party ISP.
The company worked closely with the ISP to resolve the issue and provided regular updates to users via social media and other platforms.
Microsoft pledged to review its network configuration settings and enhance collaboration with ISPs to prevent future outages.
The outage underscores the importance of reliable cloud services and effective communication during service disruptions to maintain user trust and business continuity.
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