Dropbox is shutting down its password manager, giving users until October 28, 2025, to save their data before it vanishes forever. The company will roll out the closure in three stages, gradually limiting what users can do with the service.
From August 28, 2025, Dropbox Passwords will only let users view their saved information. Adding new passwords or using the autofill feature will no longer work on both mobile apps and browser extensions. By September 11, the mobile app will stop working entirely, though browser extensions will still provide access until the final shutdown.
When October 28 arrives, all passwords, usernames, and payment details stored in the service will be permanently deleted from Dropbox’s servers with no chance of recovery.
“We’re focusing on enhancing other features in our core product,” Dropbox explained in its help center. The company stressed that this change only affects the password manager, not regular Dropbox accounts or files.
For the roughly 18 million paying Dropbox customers who might be using the service, time is running short. Dropbox is pointing users toward 1Password as a replacement, even offering special discounts to ease the switch. Other options include LastPass, Bitwarden, or the built-in password tools from Apple and Google.
Exporting passwords is simple but crucial. Users can create a CSV file with all their login details using either the browser extension or mobile app. Dropbox recommends the browser method: click your profile picture, select Preferences, go to the Account tab, click Export, and confirm.
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The shutdown also ends Dropbox’s dark web monitoring feature, which warned users if their passwords appeared in data breaches. The company emphasized that passwords remain encrypted during the export process, as Dropbox “never has access to plaintext passwords.”
Business teams using the service face an extra challenge – administrators cannot export passwords for their team members. Each person must save their own data before the deadline.
This decision comes amid broader changes at Dropbox. CEO Drew Houston previously said the company would cut “over-invested or underperforming” areas. Dropbox earned $2.54 billion in 2024, slightly more than the previous year, while profit dipped to $452.3 million.
Launched in 2020 after buying password manager Valt, the service never gained the popularity of established competitors despite offering password syncing, autofill, and security monitoring.
Some users have expressed frustration online. “It should have been something you ran past paid Dropbox users – to see how much they benefited from it, instead of just getting rid,” one user complained.
Security experts advise acting quickly to avoid losing access to vital account information. When exporting, users should save files to secure devices, avoid storing CSV files in vulnerable locations, and delete them after moving to a new password manager.
