Over 7 million streaming service passwords were exposed online in 2024, with Netflix users taking the biggest hit. Security firm Kaspersky found that more than 5 million Netflix accounts were compromised, alongside accounts from Disney+, Amazon Prime Video, Apple TV+, and HBO Max.
The leak wasn’t due to Netflix’s systems being hacked. Instead, criminals stole user credentials through several sneaky methods. They used malicious browser extensions that secretly record what you type, created fake Netflix login pages to trick users, and hid password-stealing software in unofficial downloads.
“Protecting your streaming account today means thinking beyond passwords – it means securing your devices, avoiding suspicious downloads, and being mindful of where your clicks lead you,” said Polina Tretyak, a digital footprint analyst at Kaspersky.
Brazil, Mexico, and India saw the highest numbers of compromised Netflix accounts, though users in the UK, Canada, Australia, and Japan were also affected.
While stolen Netflix passwords might seem like a minor problem, experts warn of bigger risks. If you use the same password across multiple sites, criminals who get your Netflix login could try those credentials on banking websites or online stores. Additionally, with Netflix’s recent crackdown on password sharing, unauthorized logins from different locations could trigger account warnings.
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For services like Amazon Prime Video and Apple TV+, the danger is greater. Since these credentials might be linked to shopping accounts, unauthorized access could lead to fraudulent purchases. However, both Amazon and Apple offer two-factor authentication, which adds an extra security layer beyond just passwords.
To protect yourself, experts recommend:
- Change your streaming service passwords immediately
- Use unique passwords for every online account
- Enable two-factor authentication where available
- Avoid clicking links in emails claiming to be from Netflix
- Only download apps and extensions from official sources
- Consider using a password manager
Netflix’s website offers general security advice but doesn’t currently provide two-factor authentication, unlike Amazon and Apple.
A recent phishing campaign targeted Netflix users in 23 countries with fake emails claiming subscriptions were ending or payments had failed. Cybersecurity firm Bitdefender advised: “Don’t follow links in messages. If you are unsure about a message, either SMS, email or otherwise, you can always manually input the address in a browser and check your account.”
Mobile phishing attacks rose by 26% globally in 2024, showing how criminals are increasingly targeting individual users rather than trying to breach company systems directly.
